Privacy Policy

Srotas Space ("we", "our", "us") respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and your rights over it.

Information we collect

• Contact details — name, phone number, email, city — when you submit a quote request, contact form, bulk inquiry, or custom design submission.
• Order details — product preferences, dimensions, design references — to fulfil your inquiry or order.
• Technical data — IP address, browser, device type, pages visited — collected automatically via standard web logs.
• Communications — messages you send us via WhatsApp, Arattai, email, or phone.

How we use it

• To respond to your inquiries and provide quotes.
• To manufacture, deliver, and service your order.
• To improve our products, website, and customer service.
• To send order updates and, with your consent, occasional offers.
• To comply with legal obligations (GST, tax records, etc.).

Sharing

We do not sell your data. We share information only with:

• Delivery and logistics partners — only what is needed to deliver your order.
• Government authorities — only when required by law.
• Payment providers — for processing transactions.

Your rights

• Request a copy of the data we hold about you.
• Request correction of incorrect data.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing messages at any time.

Cookies

We use minimal cookies for essential site function (language preference, theme). We do not use third-party advertising cookies.

Data retention

We retain inquiry and order data for as long as needed to serve you and to comply with applicable law (typically 7 years for GST/tax records).

Contact

For any privacy questions or requests, write to us at hello@srotas.space or call +91 76667 66517.